Missouri Attorney General warns of football ticket scams as season advances

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Missouri Attorney General Andrew Bailey warns Missouri football fans to be wary of any suspicious ticket offerings and to take steps to protect themselves as the 2023 football season advances.

“I want to educate Missourians on potential ticket scams as we move further into football season,” said Attorney General Bailey. “With ticket sales skyrocketing as our Missouri football teams continue to impress, we want to ensure that consumers have the right tools at their disposal, which includes the Attorney General’s Office. We will pursue anyone who attempts to take advantage of Missourians who have saved their hard-earned money to attend a football game.”

Attorney General Bailey provides the following tips to be vigilant when buying tickets to football games:

  • KNOW YOUR VENDOR – Make sure you are buying your tickets from a trustworthy website, especially before you provide any personal financial information.
  • DO YOUR RESEARCH – If you are unfamiliar with a particular ticket seller, research the seller on the Attorney General’s or Better Business Bureau’s website for any complaints.
  • USE A CREDIT CARD – If you purchase tickets online, especially through an online auction site, it is recommended that you complete your transaction with a credit card.  Purchasing tickets with a credit card often provides you with protections that you would not otherwise have if you purchased the tickets using cash, check, debit card, or apps like Cash App or Venmo.
  • SHOP ON SECURED SITES – Always double-check your URL before purchasing tickets online.  If a website’s address begins with “https”, the “s” will not appear in the web address until you access the order page of the site, where you will be asked to enter your personal information.  Secure websites should also display a closed lock graphic in the browser, generally located to the left of the URL in the address bar.
  • INSPECT YOUR TICKETS – Physically inspect your tickets to reduce your risk of being turned away at the venue.  Check the date, time, and location listed on the tickets to ensure that this information matches the accurate event details.  Also, review the listed seating assignments.
  • REMEMBER – If it sounds too good to be true, it probably is.

Attorney General Bailey encourages Missourians with complaints regarding a potential ticket scam to contact the Missouri Attorney General’s Consumer Complaint Hotline at 800-392-8222 or ago.mo.gov

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