Hy-Vee, Inc. is announcing additional changes to its operations to help protect its employees and customers in response to the evolving coronavirus (COVID-19) outbreak. Over the upcoming days, all Hy-Vee stores will install additional temporary window panels on the backside of checkouts to help provide an additional layer of protection for both cashiers and customers. […]
Tag: Customers
Trenton City Council votes to delay water rate increase, waive late fees on TMU bills for three months
The Trenton City Council last night on a split vote decided to delay by two months, implementation of a planned eight and a half percent increase in the water rates. The decision moves the rate increase to reflect water usage in June and reflected on bills customers received for July, however, the status of increasing […]
Liberty Utilities replacing aging gas infrastructure in Trenton
Liberty Utilities is replacing the aging natural gas infrastructure in Trenton. The project is expected to last until early fall. The company, formerly known as Empire, reports the maintenance will improve the delivery and reliability of natural gas service for its customers. A map of the project on the gas company’s website (you may also […]
Audio: City Administrator Ron Urton and Mayor Linda Crooks on declaring the health emergency in Trenton
It’s been a week since the Trenton City Council met in a special session to declare a health emergency for the city of Trenton and give additional authority to the Mayor and City Administrator to act in case conditions warranted. City Administrator Ron Urton said that business is continuing as usual for city and TMU […]
A history of water rate increases in Trenton
The increase in water rates for Trenton Municipal Utility customers is the fourth and final one in a schedule that the City Council adopted in 2017. The council chose to raise the water rates by specific amounts during a four year period to pay for infrastructure and water system improvements. This was described then as […]
Audio: Trenton residents to see 8-1/2% increase in water rates on April 1, 2020
City Administrator Ron Urton is reminding Trenton Municipal Utility customers that the next increase in the water rates takes effect on Wednesday, April 1, 2020, and will be reflected on bills received in May. Urton explained the increase of eight and a half percent (8 1/2%) was previously approved by the City Council and he […]
Harrison County officials issue “Stay at Home” order
Harrison County health officials today enacted a “Stay at Home” order due to what’s called a public health emergency. The announcement came this morning from Harrison County Health Department administrator Courtney Cross. The order is to remain in place until such time as the local health emergency has been abated. The order is to be […]
Additional businesses either close, modify customer access or postpone opening
Because the date to file income tax returns and make tax payments has been extended to July 15th and a concern for the health of clients and staff, Sager Tax and Accounting in Trenton will close its office beginning today (March 30) until at least April 15. The business plans to re-evaluate by that time. […]
Sullivan County Public Water Supply District closes doors to the public
Sullivan County Public Water Supply District has temporarily closed its doors to walk-in customers until further notice. Any essential business can be conducted on the phone at 660-265-4811. Bills may be paid by mail, phone, online, or by using the dropbox by our front door. If you have billing questions call the district at 660-265-4811.
USDA implements measures to help rural residents, businesses and communities affected by COVID-19
USDA Rural Development has taken a number of immediate actions to help rural residents, businesses and communities affected by the COVID-19 outbreak. Rural Development will keep customers, partners, and stakeholders updated as more actions are taken to better serve rural America. Rural Housing Service Single-Family Housing Effective March 19, borrowers with USDA single-family housing Direct […]
Women, Infants, and Children (WIC) remains operating in Missouri during COVID-19 crisis
The Supplemental Nutrition Program for Women, Infants, and Children, known as WIC, remains in operation in Missouri. Local agencies continue to support current participants and to enroll new participants who may now be income-eligible due to the impacts of the COVID-19 outbreak. Given the recommendations of the Centers for Disease Control and Prevention to control […]
Galt and Laredo close city hall to the public
The Laredo and Galt city halls are closed to the public until further notice. Customers can use the dropboxes at the city halls for payments and call with questions. The city clerk will be available at Laredo Monday through Thursday from noon to 4 o’clock by calling 286-2632. The city clerk will be available at […]
Hy-Vee temporarily suspending return, refund and rain check policy
Hy-Vee announces that it will be temporarily suspending its return, refund and rain check policy until further notice. Beginning today, Hy-Vee stores across its eight-state region will not accept returns or issue rain checks for its products. If customers find that any fresh product, such as produce, meat, seafood or deli items, do not meet […]
T & L Auto Supply offering curbside pickup on orders
T and L Auto Supply in Trenton has announced it’s offering curbside pickup for customers who may feel uncomfortable entering the building. Orders can be placed by calling the store at 359 2268. Once a customer arrives, they are asked to let the store know and a staff member will bring the order to the […]
Missouri Attorney General and Amazon announce partnership to monitor and combat Coronavirus price gouging
Missouri Attorney General Eric Schmitt and Amazon are announcing a partnership aimed at monitoring and combating price gouging related to COVID-19. The Attorney General’s Office and representatives from Amazon will communicate regularly about consumer complaints and potential price gouging by third-party sellers on Amazon’s marketplace. Amazon will also provide market analysis and other aid to […]
Chillicothe officials issue Executive Order regarding COVID-19
The Livingston County Health Center, Chillicothe Mayor Theresa Kelley, and Livingston County Presiding Commissioner Ed Douglas have issued an Executive Order regarding the COVID-19 pandemic, effective Saturday, March 21, 2020, at noon. The order prohibits group gatherings of 10 people or more until further notice. This includes at any restaurant, tavern, professional, social, cultural, entertainment, […]
Missouri Job Centers to suspend in-person services due to COVID-19
In cooperation with guidance from the Centers for Disease Control and state and local government leaders, all Missouri Job Centers will close to in-person services beginning tomorrow, March 20 for one week, in order to help prevent the spread of COVID-19. All Job Centers are closed to in-person services but will continue to be staffed […]
Hy-Vee to install temporary protective windows at checkouts
Hy-Vee, Inc. has announced additional changes to its operations in response to the evolving coronavirus outbreak. Effective Friday, March 20, customers will no longer be allowed to bring in reusable bags until further notice since it is difficult to monitor their cleanliness. Because it is not always easy to know the sanitization procedures customers are […]
Serve Link Home Care closes office to public
Serve Link Home Care’s office in Trenton will be closed to the public until further notice. Services to clients and patients in the home will continue uninterrupted. Payments for services can be mailed or put in a dropbox by the front entrance at 1510 East Ninth Street. Customers needing help may call 660-359-4218 or 1-800-279-2242.
GRM Networks to close lobbies to the public
GRM Networks lobbies will be closed starting Friday, March 20, through April 13th. The company is eliminating its $100 internet installation fee for the next 60 days to facilitate the delivery of service to everyone who needs it. It is also working to enable free public WiFi that is based out of business offices and […]