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News : Computer Issues Prompt Different Phone Number For Veteran Rides In Trenton
Posted by Randy on 2014/7/30 4:21:30 (234 reads) News by the same author

Because of what's been described as some computer issues with the call center that schedules rides on the V-A shuttle bus based in Trenton, a different telephone number has been announced for the near future.
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Veterans needing transportation to city locations for their medical appointments are to locally call Wayne Kleinschmidt of Trenton. The phone number for his office is 359 2078. This arrangement is to be used until further notice.

When persons call to schedule a ride, and if they have to leave a message, Kleinschmidt requests they state their full name, last four digits of the veterans social security number, date and time of the appointment, and the number of riders.

(Space is limited on the V-A shuttle bus) Rides are on a first come, first serve basis.

On a related topic, one or two more volunteer drivers are needed for the transportation service. Persons interested in taking veterans and family members to their medical appointments are to contact Wayne Kleinschmidt.

Some volunteers also are needed to drive the elderly to appointments in the veterans vehicle if needed. All drivers must pass a physical and background check.

Veteran center counselors are to be in Trenton Friday August 1st to provide free assistance and confidential help to veterans and family members. Topics include stress management, PTSD, and marriage counseling. The counselors will be at the VFW Hall Friday 9 to 2 along with a veterans service officer. That officer also will be at Trenton HyVee Monday August 4th from 9 to 2 o'clock. Veterans are to bring their V-A paperwork and military separation papers to either session.

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