User Login    
 + Register
PDQ Cleaning
News : Android Tablet Delivered By UPS Left In Trash Can
Posted by Randy on 2013/12/17 5:13:03 (605 reads) News by the same author

Tracey Sole, a mother in Barnhart, Missouri was understandably upset when she read a UPS InfoNotice indicating that the new Android tablet she purchased for her daughter’s Christmas gift was left, “In Black Trash Can.”

Click to see original Image in a new window

The delivery was made on garbage pickup day and when Tracey looked in her black trash can for the delivery, it was nowhere to be found.

She told KTVI Fox 2, “I was crying all night last night. I was like, I came home and I, I mean, I saved for months to get that for my daughter and then for them to just throw it in the trash.” She explained that the family keeps their trash can on the curb because of ice on their steep driveway. Tracey figured that because the bin was empty, the driver probably thought the trash had already been picked up.

Tracey was distressed and contacted UPS. In a Facebook post, the Missouri mother explained her frustrating attempts to get in touch with the delivery company writing, “I called them that night and they put me on hold, then they hung up on me after sitting on hold for about 20 minutes. So, I called back and sat on hold for another 10 minutes, which just made things worse because I was already upset.” Tracey told KTVI, “I was trying to talk to the guy on the phone and he’s like, ‘You’re going to have to calm down. I can’t understand what you’re saying.’ And I’m like, ‘Well you don’t understand.’ But it was, it was awful. It was probably the worst feeling.”

UPS investigated what happened and it was found that the driver did indeed leave the package in Sole’s trash can. The company told the station that,”…drivers are trained to leave packages out of sight and protected from inclement weather,” a practice the company calls, “driver release.” UPS apologized for the mistake and eventually agreed to buy a new tablet for Ms. Sole’s daughter before Christmas.

After the story was broadcast, people offered to purchase a replacement tablet for Tracey’s daughter, or money for a new one. She refused all of those offers but suggested that those donations instead be made to Toys for Tots. Tracey also wrote in her post that she does not want the employee to be fired because, “I can guarantee he will never make that mistake again.”

Printer Friendly Page Send this Story to a Friend Create a PDF from the article


Other articles
2014/12/22 9:40:00 - Brookfield Woman Wins Missouri Lottery Cash Prize
2014/12/22 9:33:22 - Ketcham Community Center Announces Special Holiday Hours
2014/12/22 7:40:00 - Bethany Veterinarian Receives Agriculture Award
2014/12/22 7:30:00 - Trenton Accident Injures Two Women
2014/12/20 21:31:01 - Rice's Buzzer-Beater Earns Illinois Braggin' Rights Over Mizzou
2014/12/20 21:30:00 - Sierra Michaelis Has "Career Night", Mizzou Wins At Wake Forest
2014/12/20 21:27:53 - Haney Refiles For Chillicothe's Mayoral Position
2014/12/20 21:24:25 - Trenton Fire Damages Rapid Removal Trash Truck
2014/12/20 21:18:16 - Friday Accident Injures Browning Woman
2014/12/20 21:15:27 - Traffic Accident Reported Near Mount Moriah
2014/12/20 7:00:00 - NCMC Women Swept On Florida Road Trip
2014/12/20 6:55:42 - Sporting KC To Open 2015 Season Against Nemesis New York
2014/12/20 6:47:35 - Mizzou Starting Receiver To Miss Citrus Bowl
2014/12/20 6:40:58 - Trenton Gets Low Seeds For Ultra-Competitive Lawson Invitational Tournament
2014/12/20 6:34:29 - NCMC Holiday Hoops Begins With Wellington-Napoleon Sweep
2014/12/20 6:30:00 - Winston Boys Go Overtime To Win HDC Tournament Title
2014/12/19 17:20:11 - KC Royals Sign Starting Pitcher Edinson Volquez
2014/12/19 17:20:00 - Medlen In, Giavotella Out In Kansas City
2014/12/19 17:16:45 - California JUCO Player Verbals To Mizzou
2014/12/19 17:09:57 - Chillicothe Man Involved In I-435 Multi-Vehicle Accident
2014/12/19 17:04:42 - Thursday Accident Near Newtown Injures Area Women
2014/12/19 17:00:52 - Moore Files For Chillicothe Councilman-At-Large
2014/12/19 16:56:56 - Trial for Trenton Man Accused Of Murder Begins In January
2014/12/19 16:50:42 - Princeton Medical Clinic Adds X-Rays
2014/12/19 16:46:25 - Unionville Man Wins Patrol Trooper Award
2014/12/19 16:41:05 - Friday Morning Wreck Injures Cameron Man
2014/12/19 16:37:52 - Bethany Native Resigns Maryville Superintendent Position
2014/12/18 15:10:26 - 550 Million Year Old Fossils Provide New Clues about Fossil Formation
2014/12/18 15:10:00 - Daniel, Maclin, Coffman Highlight Mizzou's 2014 Hall Of Fame Class
2014/12/18 15:03:45 - Gallatin Man Organizing Regional Horticulture Conference



Bookmark this article at these sites

                   

Listen to KTTN-FM